Debtor - Couldn't find debtor when creating invoice ?

Top  Previous  Next


2 possibilities:


(1) The debtor is set to 'Inactive' ... means the 'Active' checkbox is unchecked at A/R > Debtor Maintenance.


(2) You are using the module of 'Filter By Salesman'... together with the setting of Document Control By Agent at General Maintenance > User Maintenance....  and the option of Apply Filter by Agent in Lookup Editor (at Tools > Options > General > Application Setting).... which is used to control sales/purchase agents rights to access other agent's customers.



In order to see debtors of other agent, you may add the respective agent code to Document Control by Agent at User Maintenance.




Send feedback about this topic to AutoCount.

© 2013 Auto Count Sdn Bhd - Peter Tan. All rights reserved.